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- Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. Buttle, Francis Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.658.812 BUTT 2019 1 -
Title: Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.
Author: Buttle, Francis
Year: 2019
Collections: NonFiction, Reference.
Available at: Melbourne, Sydney.
- Communicating with customers / Patrick Forsyth. Forsyth, Patrick Communicating with customers / Patrick Forsyth.658.812 FORS 1999 2 -
Title: Communicating with customers / Patrick Forsyth.
Author: Forsyth, Patrick
Year: 1999
Collections: NonFiction.
Available at: Sydney.
- Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee. Gee, Val Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee.658.812 GEE 2009 3 -
Title: Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee.
Author: Gee, Val
Year: 2009
Collections: NonFiction.
Available at: Sydney.
- Effective customer care / Pat Wellington. Wellington, Patricia Effective customer care / Pat Wellington.658.812 WELL 2010 4 -
Title: Effective customer care / Pat Wellington.
Author: Wellington, Patricia
Year: 2010
Collections: NonFiction.
Available at: Sydney.
- Advertising, promotion & supplemental aspects of integrated marketing communications / Terence A. Shimp. Shimp, Terence A Advertising, promotion & supplemental aspects of integrated marketing communications / Terence A. Shimp.658.82 SHIM 2003 5 -
Title: Advertising, promotion & supplemental aspects of integrated marketing communications / Terence A. Shimp.
Author: Shimp, Terence A
Year: 2003
Collections: NonFiction.
Available at: Melbourne.
- 658.82 SHIM 2003 6 -
Title:
Author:
Year:
Collections: NonFiction.
Available at: Sydney.
- Branding for dummies / Bill Chiaravalle, Barbara Findlay Schenck. Chiaravalle, Bill Branding for dummies / Bill Chiaravalle, Barbara Findlay Schenck.658.827 CHIA 2015 7 -
Title: Branding for dummies / Bill Chiaravalle, Barbara Findlay Schenck.
Author: Chiaravalle, Bill
Year: 2007
Collections: NonFiction.
Available at: Melbourne, Sydney.
- 658.827 KELL 1998 9 -
Title:
Author:
Year:
Collections: NonFiction.
No Items currently Available.
- Strategic brand management : building, measuring, and managing brand equity / Kevin Lane Keller. Keller, Kevin Lane, 1956- 658.827 KELL 2003 10 -
Title: Strategic brand management : building, measuring, and managing brand equity / Kevin Lane Keller.
Author: Keller, Kevin Lane, 1956-
Year: 2003
Collections: NonFiction.
Available at: Sydney.
- Marketing research : the second Pacific rim edition / David A. Aaker ... [et al.]. Marketing research : the second Pacific rim edition / David A. Aaker ... [et al.].658.83 AAKE 2007 11 -
Title: Marketing research : the second Pacific rim edition / David A. Aaker ... [et al.].
Author:
Year: 2007
Collections: NonFiction.
Available at: Melbourne.
- Marketing research / William Zikmund, William Zikmund, Ben Lowe, Hume Winzar, Steve D'Alessandro, Barry Babin. Zikmund, William G. Marketing research / William Zikmund, William Zikmund, Ben Lowe, Hume Winzar, Steve D'Alessandro, Barry Babin.658.83 BABI 2020 12 -
Title: Marketing research / William Zikmund, William Zikmund, Ben Lowe, Hume Winzar, Steve D'Alessandro, Barry Babin.
Author: Zikmund, William G.
Year: 2020
Collections: NonFiction, Reference.
Available at: Melbourne, Sydney.


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