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Effective customer care / Pat Wellington.

Effective customer care / Pat Wellington.
Catalogue Information
Field name Details
ISBN 9780749460433-
0749460431-
9780749459987 (ebk)-
0749459980 (ebk)-
Name Wellington, Patricia
Title Effective customer care / Pat Wellington.-
Published London ; Philadelphia : Kogan Page, c2010.-
Description xiv, 130 p. : ill. ; 22 cm.-
Series Creating success
Notes At head of title: The Sunday Times.-
Subjects Customer relations
Customer services
Customer relations -- Case studies
Customer services -- Case studies
Series Creating success.-
Internet Site http://www.loc.gov/catdir/enhancements/fy1105/2009050536-b.html
See Also http://www.loc.gov/catdir/enhancements/fy1105/2009050536-d.html
See Also http://www.loc.gov/catdir/enhancements/fy1105/2009050536-t.html
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Catalogue Information 73 Beginning of record . Catalogue Information 73 Top of page .
Item Information
Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res. Issue
R00199 658.812 WELL 2010
 NonFiction   Sydney . Available .  
. Catalogue Record 73 ItemInfo Beginning of record . Catalogue Record 73 ItemInfo Top of page .