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Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.
Catalogue Information
Field name Details
ISBN 9781138498266-
9781138498259-
Name Buttle, Francis author.
Title Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.-
Edition Fourth Edition.-
Published London ; New York : Routledge, Taylor & Francis Group, 2019.-
Description xxiii, 444 pages : illustrations ; 25 cm-
Notes Revised edition of the authors' Customer relationship management, 2015.-
Note Includes bibliographical references and index.-
Subjects Customer relations -- Management
Added Names Maklan, Stan author.
.
Catalogue Information 1743 Beginning of record . Catalogue Information 1743 Top of page .
Item Information
Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res. Issue
R02415 658.812 BUTT 2019
 NonFiction   Sydney . *, 2 Day Loan .  
R02360 658.812 BUTT 2019
 Reference   Sydney . Not for Loan .    
R02361 658.812 BUTT 2019
 NonFiction   Sydney . Available .  
M00888 658.812 BUTT 2019
 NonFiction   Melbourne . On Loan . 28 Feb 2024  
M00889 658.812 BUTT 2019
 NonFiction   Melbourne . On Loan . 3 May 2024  
M00890 658.812 BUTT 2019
 NonFiction   Melbourne . *, 2 Day Loan .  
. Catalogue Record 1743 ItemInfo Beginning of record . Catalogue Record 1743 ItemInfo Top of page .