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Customer relationship management : concepts and technologies / Francis Buttle.

Customer relationship management : concepts and technologies / Francis Buttle.
Catalogue Information
Field name Details
ISBN 9781856175227 (pbk.)-
1856175227 (pbk.)-
Name Buttle, Francis
Title Customer relationship management : concepts and technologies / Francis Buttle.-
Edition 2nd ed.-
Published Amsterdam ; London : Butterworth-Heinemann, c2009.-
Description xix, 500 p. : ill. ; 25 cm.-
Notes Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.-
Includes index.-
Note Includes bibliographical references.-
Subjects Customer relations -- Management
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Catalogue Information 15 Beginning of record . Catalogue Information 15 Top of page .
Item Information
Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res. Issue
R00087 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
R00089 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
R00090 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
R00092 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
R00100 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
R00142 658.812 BUTT 2009
 NonFiction   Sydney . Available .  
. Catalogue Record 15 ItemInfo Beginning of record . Catalogue Record 15 ItemInfo Top of page .