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- Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richard Batterley. Batterley, Richard Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richard Batterley.658.812 BATT 2004 1 -
Title: Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richard Batterley.
Author: Batterley, Richard
Year: 2004
Collections: NonFiction.
Available at: Sydney.
- Communicating with customers / Patrick Forsyth. Forsyth, Patrick Communicating with customers / Patrick Forsyth.658.812 FORS 1999 2 -
Title: Communicating with customers / Patrick Forsyth.
Author: Forsyth, Patrick
Year: 1999
Collections: NonFiction.
Available at: Sydney.
- Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee. Gee, Val Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee.658.812 GEE 2009 3 -
Title: Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee.
Author: Gee, Val
Year: 2009
Collections: NonFiction.
Available at: Sydney.
- Effective customer care / Pat Wellington. Wellington, Patricia Effective customer care / Pat Wellington.658.812 WELL 2010 4 -
Title: Effective customer care / Pat Wellington.
Author: Wellington, Patricia
Year: 2010
Collections: NonFiction.
Available at: Sydney.
- Jeffrey Gitomer's little red book of sales answers. Gitomer, Jeffrey H. Jeffrey Gitomer's little red book of sales answers.658.85 GITO 2006 5 -
Title: Jeffrey Gitomer's little red book of sales answers.
Author: Gitomer, Jeffrey H.
Year: 2006
Collections: NonFiction.
Available at: Sydney.