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Communication for business and the professions : strategies and skills / Judith Dwyer.

Communication for business and the professions : strategies and skills / Judith Dwyer.
Catalogue Information
Field name Details
ISBN 9781442548480 (paperback)-
Name Dwyer, Judith author.
Title Communication for business and the professions : strategies and skills / Judith Dwyer.-
Edition 5e.-
Published Frenchs Forest, NSW : Pearson Australia, [2013].-
©2013-
Description xxii, 698 pages : illustrations ; 25 cm.-
Notes Previously published as: Communication in business : strategies and skills, 2008.-
Fifth edition.-
Note Includes bibliographical references and index.-
Contents Pt I The communication factor 1. Communication foundations -- 2. Interpersonal communication -- 3. Emotional intelligence: managing self and relationships -- 4. Negotiation and conflict management -- 5. Intercultural communication -- Pt 2 Leadership and communication 6. Communication across the organisation -- 7. Leadership -- 8. Team and work group communication -- 9. Effective meetings: face-to-face and virtual -- 10. Customer satisfaction -- 11. Public relations -- Pt 3 Researching, evaluating and presenting information 12. Knowledge management and decision making -- 13. Researching and processing information -- 14. Conducting surveys and questionnaires -- 15. Critical thinking, argument, logic and persuasion -- 16. Communicating through visuals -- 17. Oral presentations and public speaking -- Pt 4 The writing process 18. Writing for the professions -- 19. Writing correspondence, emails and short reports -- 20. Writing long reports -- 21. Writing for the web -- 22. Writing reflective journals -- 23. Academic writing -- Pt 5 Employment communication 24. The job search, resumes and interviews.-
Summary This book thoroughly addresses the new-media skills that employees are expected to have in today's business environment. It presents these technologies in the context of proven communication strategies and essential business English skills. With new and updated content on social media and technology, Dwyer provides comprehensive coverage of communication strategies and skills by linking theory and research with practical skills and examples. This book continues to provide a solid background in communication, stimulate critical thinking, and promote active learning through a variety of features and activities.-
Subjects Business communication
Business presentations
Added titles Communication in business : strategies and skills.-
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Catalogue Information 27 Beginning of record . Catalogue Information 27 Top of page .
Item Information
Barcode Shelf Location Collection Volume Ref. Branch Status Due Date Res. Issue
R01959 658.45 DWYE 2013
 NonFiction   Sydney . Available .  
R01221 658.45 DWYE 2013
 NonFiction   Sydney . Available .  
R01154 658.45 DWYE 2013
 NonFiction   Sydney . *, 2 Day Loan .  
R00721 658.45 DWYE 2013
 NonFiction   Sydney . *, 2 Day Loan .  
R00722 658.45 DWYE 2013
 NonFiction   Sydney . Available .  
R00034 658.45 DWYE 2013
 NonFiction   Sydney . *, 2 Day Loan .  
R00035 658.45 DWYE 2013
 NonFiction   Sydney . Not for Loan .    
R00042 658.45 DWYE 2013
 NonFiction   Sydney . *, 2 Day Loan .  
M00236 658.45 DWYE 2013
 NonFiction   Melbourne . Available .  
M00237 658.45 DWYE 2013
 NonFiction   Melbourne . Available .  
. Catalogue Record 27 ItemInfo Beginning of record . Catalogue Record 27 ItemInfo Top of page .