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Customer relationship management : concepts and technologies / Francis Buttle.
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Catalogue Record 15
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Catalogue Record 15
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Catalogue Information
Catalogue Record 15
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Catalogue Information
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Details
ISBN
9781856175227 (pbk.)
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1856175227 (pbk.)
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Name
Buttle, Francis
Title
Customer relationship management : concepts and technologies / Francis Buttle.
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Edition
2nd ed.
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Published
Amsterdam ; London : Butterworth-Heinemann, c2009.
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Description
xix, 500 p. : ill. ; 25 cm.
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Notes
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
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Includes index.
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Note
Includes bibliographical references.
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Subjects
Customer relations -- Management
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Catalogue Information 15
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R00087
658.812 BUTT 2009
NonFiction
Sydney
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R00089
658.812 BUTT 2009
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R00090
658.812 BUTT 2009
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658.812 BUTT 2009
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658.812 BUTT 2009
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R00142
658.812 BUTT 2009
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Catalogue Record 15 ItemInfo
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